lx group Terms of Use

These terms set out the conditions under which we at lx group provide our services. When you create an account on lx group, you agree to these terms. Our services — sportsbook markets, live-dealer tables, slot games, and esports — are available only where local law permits online gaming. You are responsible for verifying that your use of lx group complies with the laws of your jurisdiction.

We operate lx group as a platform for entertainment in supported regions. Our account holders access football markets like Liga 1 and Champions League, live tables running blackjack, roulette, baccarat, and Dragon Tiger, slot titles including Aviator and Sweet Bonanza, and esports markets for Mobile Legends, Free Fire, and PUBG Mobile. All transactions use your account balance, funded through nine payment methods including QRIS, e-wallet, mobile banking, and bank transfers.

This page covers account opening, deposits and withdrawals, bonus terms, dispute handling, and our jurisdiction policy. Read these terms carefully before you register.

Account Opening and Your Responsibilities on lx group

To open an account on lx group, you must be of legal age in your jurisdiction and eligible to use online gaming services where you reside. You provide your name, date of birth, phone number, and a valid identity document. We verify this information before enabling withdrawal access. You are responsible for providing accurate details. If we discover false information, we may suspend or close your account.

Your account is personal and non-transferable. You may not share your login credentials or allow others to use your account. You are responsible for all activity on your account, including all deposits, bets, and withdrawals. If you suspect unauthorized access, contact our support team immediately.

We reserve the right to refuse service or close an account if we believe you are in breach of these terms, if you are located in a jurisdiction where our services are prohibited, or if your activity suggests fraud or money laundering. Account closure is final and any remaining balance may be forfeited if we have reasonable grounds to suspect misconduct.

Deposits and Withdrawals on lx group

We accept nine payment methods: QRIS, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank virtual accounts for mobile banking, local payment, online payment, and e-wallet. Deposits are processed immediately upon payment confirmation. Your account balance updates in real time. Withdrawals are processed after your account is verified and subject to any pending gameplay or bonus conditions.

Withdrawal requests are typically processed within one business day, though processing times vary by payment method and bank. We may delay or refuse a withdrawal if we suspect fraud, if your account is under investigation, or if you have not met bonus conditions. We do not charge withdrawal fees, but your payment provider may apply their own charges.

You may not use lx group to transfer funds to third parties or to launder money. Any deposit must be your own funds. We reserve the right to investigate the source of large deposits and may request documentation of fund origin.

Bonuses and Promotional Offers on lx group

From time to time, we may offer bonuses or promotional credits to new or existing account holders. Any bonus offer comes with specific terms — a minimum deposit amount, a playthrough requirement (the number of times you must wager the bonus before withdrawing), game restrictions, or an expiration date. These terms are displayed when you claim the bonus. You must accept the terms to receive the bonus.

Bonuses are not withdrawable as cash. They are credits that can only be used for gameplay. Once you have met the playthrough requirement, any winnings from bonus play become part of your withdrawable balance. If you do not meet the playthrough requirement before the bonus expires, the bonus is forfeited.

We reserve the right to modify, suspend, or cancel any bonus offer at any time. Bonus abuse — such as claiming multiple bonuses using different accounts, or using bonus credits in ways that circumvent the playthrough requirement — may result in account closure and forfeiture of all funds.

Gameplay and Market Rules on lx group

Each game and market on lx group has its own rules. Slot games display their payout structure and bonus mechanics in the rules screen. Sportsbook markets show their settlement rules before you place a bet — for example, how a Liga 1 match settles if it is postponed, or how a Piala AFF tournament market resolves if a team is eliminated. Live-dealer tables display their house rules and payout odds. Esports markets show how each game or tournament settles.

You are responsible for understanding the rules before you place a bet or spin. If you have questions about how a specific market or game works, contact our support team. We will not reverse a bet or spin based on a claim that you misunderstood the rules.

We reserve the right to void any bet or spin if we detect technical error, fraud, or abuse. If a technical malfunction causes an incorrect payout, we will correct it and adjust your balance accordingly. We will notify you of any correction and explain the reason.

Dispute Resolution and Our lx group Support Process

If you believe there is an error in your account balance, a bet settlement, or a withdrawal, contact our support team with details of the issue. We will investigate and respond within five business days. Our investigation may include reviewing game logs, transaction records, and payment confirmations.

If we find an error in our favour, we will correct your balance. If we find an error in your favour, we will credit your account. If we find no error, we will explain our decision. You may request a second review if you disagree with our initial decision.

If you are unable to resolve a dispute with our support team, you may escalate the matter to our management team. Provide a written summary of the issue, the date it occurred, and the support ticket number. We will respond to escalations within ten business days.

Jurisdiction Notice and Service Availability on lx group

Our services are available only where local law permits online gaming. We do not operate in jurisdictions where online wagering is prohibited. You are responsible for verifying that access to lx group and use of our services comply with the laws of your jurisdiction. We do not make jurisdiction determinations on behalf of individual users.

If you access lx group from a jurisdiction where our services are prohibited, we may suspend or close your account without notice. Any funds in your account may be forfeited. We are not liable for any loss or inconvenience resulting from account closure due to jurisdiction violation.

During seasonal periods — including Idul Fitri, Idul Adha, and Imlek — our service continues to operate under the same jurisdiction-restricted terms. We do not offer special access or exemptions during holidays.

Our lx group Data and Security Policy

We collect personal information — your name, date of birth, phone number, identity document, and payment details — to verify your account and process deposits and withdrawals. We store this information securely and do not share it with third parties except as required by law or to process your transactions.

We use industry-standard encryption to protect your account login and payment information. However, no online system is completely secure. We are not liable for unauthorized access to your account if you have shared your credentials or failed to protect your password.

For full details on how we collect, use, and protect your data, see our Privacy policy

Limitation of Liability and Our lx group Commitments

We provide lx group on an "as is" basis. We do not guarantee that our platform will be error-free, uninterrupted, or secure. We are not liable for any loss, damage, or inconvenience resulting from technical failures, service interruptions, or unauthorized access to your account — except where such liability cannot be excluded by law.

We are not liable for any loss resulting from your use of lx group, including losses from gameplay, incorrect bets, or failed withdrawals — except where we have made a clear error in our favour and you have reported it within thirty days.

Your sole remedy for any dispute is to contact our support team and follow our dispute resolution process. You waive any right to pursue legal action except as required by your local jurisdiction's law.

Summary: Your Agreement with lx group

By creating an account on lx group, you agree to these terms. You confirm that you are of legal age, eligible to use our services in your jurisdiction, and that you have read and understood these terms. You accept responsibility for all activity on your account and for verifying that your use of lx group complies with local law.

We reserve the right to modify these terms at any time. Changes take effect immediately upon posting. Your continued use of lx group after a change constitutes acceptance of the new terms. If you do not agree with any change, you may close your account.

For questions about these terms, contact our support team or review our Legal notice and Privacy policyOur services are available only where local law permits. Verify your jurisdiction before you register.