lx groupPrivacy Policy

This page describes what we collect when you use lx group and how we keep that data protected. We at lx group take your privacy seriously. When you create an account, deposit funds, or place bets on our sportsbook, live-dealer tables, or slot games, you share personal information with us. We explain here what we collect, how we use it, and what rights you have over your data.

Our services are available only where local law permits online gaming. We comply with data protection laws in the jurisdictions where we operate. If you have questions about how we handle your information, contact our support team or review the contact details at the end of this policy.

Read this policy carefully. By using lx group, you agree to the data practices described here.

What Data We Collect on lx group

We collect information in several ways. When you register, you provide your name, date of birth, phone number, email address, and a valid identity document (such as a national ID or passport). We use this information to verify your identity and enable account access.

When you deposit funds, we collect payment information — your chosen payment method (QRIS, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank virtual account), transaction amounts, and timestamps. We do not store your full payment card or e-wallet credentials; payment processors handle that data separately.

When you use lx group, we collect activity data — which games you play, which sportsbook markets you view (Liga 1, Piala AFF, Champions League, or other tournaments), your bet history, your account balance, and your login times. We use this data to operate the platform, detect fraud, and improve our service.

Key takeaways

  • We collect your name, date of birth, phone, email, and identity document for account verification
  • We collect payment method and transaction data to process deposits and withdrawals
  • We collect gameplay and betting history to operate lx group and detect fraud
  • We use cookies and similar technologies to track your activity on our site
  • We may share your data with payment processors and legal authorities where required by law

How We Use Your Data on lx group

We use your personal information to verify your identity, process your deposits and withdrawals, and manage your account. We also use it to detect fraud, prevent money laundering, and comply with legal obligations. If you contact our support team, we use your information to respond to your query and keep a record of the interaction.

We use your gameplay and betting data to improve lx group — to understand which games are popular, which payment methods work best, and where we can improve our platform. We may also use this data to send you service updates or promotional offers, if you have opted in to receive them.

We do not sell your personal data to third parties. We do not use your data for purposes other than those listed here without your consent.

Third-Party Processors and Data Sharing on lx group

We work with third-party service providers to operate lx group. Payment processors handle your deposit and withdrawal transactions. They receive your payment information but are bound by their own privacy policies. We recommend reviewing their policies if you want to understand how they handle your data.

Our servers may be located outside your jurisdiction. Your data may be transferred to and stored in countries with different data protection laws. By using lx group, you consent to this transfer. We take reasonable steps to protect your data during transfer and storage.

We may disclose your information if required by law — for example, if a court orders us to provide data, or if we suspect illegal activity. We will not disclose your information to third parties for marketing purposes without your consent.

Your Rights and Our lx group Data Practices

You have the right to access your personal data. You can request a copy of all information we hold about you by contacting our support team. We will provide this information within thirty days.

You have the right to correct inaccurate data. If your name, phone number, or email address is wrong, you can update it in your account settings or request that we correct it.

You have the right to request deletion of your data. If you close your account, we will delete your personal information within ninety days, except where we are required by law to retain it (for example, for tax or anti-money-laundering purposes).

Info: To exercise your rights — to access, correct, or delete your data — contact our support team with your account details and a description of your request.

Cookies and Tracking on lx group

We use cookies to remember your login information, track your activity on our site, and improve your experience. A cookie is a small file stored on your device. When you visit lx group, we place cookies on your browser. These cookies help us recognize you on your next visit and understand how you use our platform.

You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when a cookie is being set. If you disable cookies, some features of lx group may not work properly.

We also use analytics tools to track how users interact with lx group — which pages they visit, how long they stay, and which games they play. This helps us understand user behaviour and improve our platform. These tools may set their own cookies.

Data Security and Our lx group Protection Measures

We use industry-standard encryption to protect your data. Your login credentials and payment information are encrypted in transit and at rest. We use firewalls and access controls to prevent unauthorized access to our servers.

However, no online system is completely secure. We cannot guarantee that your data will never be compromised. If we discover a data breach, we will notify affected users and take steps to limit the damage.

You are responsible for keeping your login credentials confidential. Do not share your password with anyone. If you suspect unauthorized access to your account, contact our support team immediately.

Summary: Your Data on lx group

We collect your personal information to verify your identity, process transactions, and operate lx group. We use your data to improve our platform and comply with legal obligations. We do not sell your data to third parties. We protect your data using encryption and access controls, but we cannot guarantee standard security practices.

You have the right to access, correct, and delete your data. To exercise these rights, or if you have questions about our privacy practices, contact our support team. Our services are available only where local law permits. For more information about our policies, see our Terms of Use and Legal notice

lx group privacy team
Data protection and compliance officer

We maintain lx group's privacy policy to ensure transparency about how we collect, use, and protect user data in supported jurisdictions.