lx group Casino & Sportsbook Service Notice

We at lx group operate an online gaming platform available only in jurisdictions where local law permits. This page sets out our service area, account eligibility, and your responsibilities as a user. Before you create an account or deposit funds, read this notice carefully.

Our platform covers sportsbook markets (Liga 1, Piala AFF, Champions League, Premier League, MotoGP, badminton), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and esports markets (Mobile Legends, Free Fire, PUBG Mobile). We accept nine payment methods including QRIS, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank virtual accounts for mobile banking, local payment, online payment, and e-wallet.

We do not operate in jurisdictions where online wagering is prohibited by law. Users are responsible for verifying that access to lx group and use of our services comply with the laws of their own jurisdiction.

Service Availability and Our lx group Jurisdiction Policy

We do not offer our services in jurisdictions where online gaming or wagering is prohibited by local law. Our platform is available only where applicable legislation permits online entertainment services. We do not make jurisdiction determinations on behalf of individual users. You are solely responsible for verifying that your access to lx group and your use of our services comply with the laws of your jurisdiction.

We do not target our marketing or services toward any specific country as a primary market. We do not claim to be licensed in any particular jurisdiction. We do not state that our services are legal in any specific location. If you are unsure whether lx group is available in your jurisdiction, do not create an account or deposit funds.

If we discover that you are accessing lx group from a jurisdiction where our services are prohibited, we may suspend or close your account without notice. Any remaining balance may be forfeited. We are not liable for any loss or inconvenience resulting from account closure due to jurisdiction violation.

Account Eligibility and Your Responsibilities on lx group

To create an account on lx group, you must be of legal age in your jurisdiction and eligible to use online gaming services where you reside. You must provide accurate personal information — your name, date of birth, phone number, email, and a valid identity document. False or misleading information may result in account suspension or closure.

Your account is personal and non-transferable. You may not share your login credentials or allow others to use your account. You are responsible for all activity on your account, including all deposits, bets, and withdrawals. If you suspect unauthorized access, contact our support team immediately.

You agree that you are using lx group for entertainment purposes only and that you understand the risks involved. You acknowledge that you have read our Terms of Use and agree to be bound by them.

Data Protection and Our lx group Privacy Commitment

We collect and process your personal information in accordance with applicable data protection laws. Your data is used to verify your identity, process transactions, operate our platform, and comply with legal obligations. We do not sell your data to third parties.

We use industry-standard encryption to protect your information. However, no online system is completely secure. We cannot guarantee that your data will never be compromised. For full details on how we collect, use, and protect your data, see our Privacy policy

Dispute Resolution and Contact Information for lx group

If you have a dispute with lx group — regarding account balance, bet settlement, withdrawal status, or any other matter — contact our support team with details of the issue. We will investigate and respond within five business days. Our support team can help with account queries, payment issues, and technical problems.

If you are unable to resolve a dispute through our support process, you may escalate the matter to our management team. Provide a written summary of the issue, the date it occurred, and your support ticket number. We will respond to escalations within ten business days.

Seasonal Service and Holiday Operations on lx group

Our platform operates continuously throughout the year, including during seasonal periods and holidays such as Idul Fitri, Idul Adha, and Imlek. Service availability and market coverage may vary during these periods, but our core platform remains operational. Deposits and withdrawals continue to be processed according to standard timelines.

During major sporting events — including Liga 1 matches, Piala Indonesia tournaments, Piala AFF fixtures, Piala Asia events, and Champions League games — market availability and odds may change. We do not guarantee that all markets will be available at all times.

Summary: Your Agreement with lx group

By creating an account on lx group, you confirm that you are of legal age, eligible to use our services in your jurisdiction, and that you have read and understood this notice and our Terms of UseYou accept responsibility for verifying that your use of lx group complies with local law. You acknowledge that we do not operate in prohibited jurisdictions and that account closure may result if you access lx group from such a location.

We reserve the right to modify this notice at any time. Changes take effect immediately upon posting. Your continued use of lx group after a change constitutes acceptance of the updated notice. If you do not agree with any change, you may close your account.

For questions about this notice, our service area, or your account, contact our support team. For information about our data practices, see our Privacy policyFor details about account terms and gameplay rules, see our Terms of Use